FAQ

Questions are always welcome.

Whether you’re wondering where to start, what to expect, or whether a treatment is right for you, you’ll probably find the answer here.

Still wondering? Just ask.

Your First Visit

Where should I start if I don’t know what to book?

Start with a consultation. We’ll talk about your skin, your concerns and your goals, then help you decide what makes sense from there.

Do I need a consultation?

For many advanced treatments, yes. A consultation gives us time to assess your skin, review relevant history and make sure the treatment is appropriate for you.

Can I have a treatment at my first appointment?

Often, yes. If the treatment is appropriate and there are no contraindications, we may be able to begin at your first visit.

What should I bring with me?

If you can, bring or photograph the skincare products you’re currently using and have a list of relevant medications or supplements. If you don’t have time to prepare, that’s okay — we’ll figure it out together.

Treatments & Results

How do you decide what my skin needs?

Your treatment plan is based on your skin, history, concerns, goals and what we see during assessment — not a one-size-fits-all protocol.

How many treatments will I need?

That depends on the concern, treatment and how your skin responds. Some goals may need a single treatment, while others are better approached as a series.

How long will it take to see results?

Some changes can appear quickly, while collagen remodeling, pigment correction and acne improvement often develop gradually over time.

Can treatments be combined?

Yes, when combining treatments makes sense for your skin and goals. We’ll plan the timing carefully rather than layering treatments simply because we can.

Will there be downtime?

Downtime varies by treatment. We’ll explain what to expect before you decide to proceed.

Before & After

How should I prepare for my appointment?

Preparation depends on the treatment. We’ll provide specific instructions when needed, including guidance around sun exposure, active skincare and hair removal.

Do I need to stop retinol or acids?

Sometimes. This depends on the treatment and how your skin is currently tolerating your products. We’ll give you specific instructions when required.

What should I avoid after treatment?

Your aftercare will depend on the treatment. In general, protecting the skin, avoiding unnecessary irritation and following your treatment-specific instructions are most important.

What if I’m worried about how my skin is healing?

Please reach out. We’d always rather you ask if something doesn’t feel right or you’re unsure whether what you’re experiencing is expected.

Booking & Policies

How do I book?

Appointments can be booked online through Woodland’s booking system. If you’re unsure what to choose, start with a consultation.

What if I need to cancel or reschedule?

Please give as much notice as possible. Our cancellation policy applies to late cancellations and missed appointments.

What happens if I’m late?

We’ll do our best, but your appointment may need to be shortened or rescheduled if there isn’t enough time to perform the treatment safely.

Are services refundable?

Completed services are not refundable. If you ever have a concern about your treatment or experience, please contact us so we can address it directly.

Safety & Suitability

Are treatments suitable for all skin tones?

Suitability depends on the treatment. Some technologies can safely treat a wide range of skin tones, while others require additional caution or may not be appropriate.

What medical information do I need to disclose?

Please disclose relevant medical conditions, medications, allergies, pregnancy or breastfeeding, recent procedures and anything else that may affect treatment safety.

What if a treatment isn’t appropriate for me?

We’ll tell you. Sometimes the safest and most responsible recommendation is to modify the plan, wait, choose another option or refer you elsewhere.

How do you approach treatment safety?

Safety starts before the treatment itself — with assessment, contraindication screening, infection prevention, appropriate treatment parameters and knowing when not to treat.


After Your Treatment

Already been to Woodland?

Everything you need to care for your skin after treatment, all in one place.

Laser Aftercare

What to expect, what to avoid and how to care for your skin following Aerolase treatment.

View Aftercare

Laser Hair Removal Aftercare

Post-treatment care, shaving, sun exposure and what to expect between sessions.

View Aftercare

Microneedling Aftercare

Your healing timeline, skincare restrictions and when to resume your regular routine.

View Aftercare

Chemical & Biostimulation Peels

What to expect as your skin recovers, what to use and what to temporarily avoid.

View Aftercare

GREEN PEEL® Classic

Care instructions for the five-day renewal process, including what to avoid before your Beauty Finish.

View Aftercare

Not sure if what you’re experiencing is normal? Please reach out. We’d always rather you ask.


Our Goal

Healthier skin.
Thoughtful care.
No unnecessary noise.

We won’t promise perfect skin or sell you a ten-step routine.

We’ll help you understand your skin, make informed decisions and build a plan that makes sense for you.

That’s the Woodland standard.
BOOK A CONSULTATION